Careers / Engineering
Systems Engineer
Remote · Full-time
Most clients already have software that does part of the job. You make those systems share information, stay up, and support the custom layer we build. You have used the tools from the operator side and built the pipes from the engineer side.
What you will do
- Design and build integrations between CRM, ERP, accounting, inventory, files, and custom platforms.
- Model the data that has to stay true across systems: customers, jobs, stock, invoices, and status.
- Own deployment, environments, monitoring, backups, and the recovery path for client platforms.
- Replace brittle spreadsheet and inbox bridges with jobs, queues, and APIs that can be observed.
- Partner with developers and forward deployed engineers so a new workflow does not create a second source of truth.
- Use AI to read vendor docs, draft mappings, and inspect logs, then verify against real records.
What you bring
- Hands-on experience operating or integrating production systems: APIs, webhooks, databases, identity, and cloud.
- You have been on both sides: using a business system to get work done, and building the connection that feeds it.
- Comfort with data quality, retries, idempotency, and the quiet failures that show up on a Friday afternoon.
- You already work AI-first: assistants for runbooks, mapping, and debugging, with you still responsible for the change.
- You can explain a sync problem to a non-engineer without hiding behind the vendor’s names.
AI-first, in practice
- You use models to accelerate integration work: schema mapping, test cases, and first-pass adapters.
- You can add an AI step on top of a clean integration, not instead of one.
- You treat logs, traces, and evals as part of the system, including when a model is in the path.
Apply
Mail career@upperplain.com. Put “Systems Engineer” in the subject. Include a short note on systems you have used and built, plus links to work you can show.
Stop making your business fit the software.
Keep what works. Connect it. Build and automate what is missing. We manage the technology while you grow the business.